Last Updated: January 2026
Privacy & Data Protection

111 VIP Privacy Policy — Our Commitment to Protecting Your Data

Your privacy matters deeply to us at 111 VIP. This document explains what data we collect, how we use it, and the measures we take to keep your information safe.

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Your data is secure

111 VIP never sells your personal data to any third party.

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Section 01

Introduction & Overview

Welcome to 111 VIP. This Privacy Policy serves as a clear agreement between 111 VIP and its members regarding data protection. It applies automatically whenever you use the 111 VIP website or mobile app, register an account, or use any of our services.

111 VIP is a trusted online gaming and betting platform in Bangladesh. We maintain full transparency in how our Privacy Policy is built. Your personal data is a valuable asset to us — and we treat it as such.

We recommend reading this document in full. If anything is unclear, contact our support team — we are always ready to help.

111 VIP keeps your information secure using SSL encryption, protected servers, and modern cybersecurity practices. This Privacy Policy explains in detail what data we collect, why we collect it, how we use it, and under what circumstances — if any — it is shared with third parties.

Section 02

What data we collect

The following types of data are collected to keep 111 VIP services running smoothly. We always aim to collect the minimum amount necessary — only what is strictly required.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, NID number KYC verification & account security
Contact Information Mobile number, email address Account registration & support
Financial information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Game history, betting records, login timestamps Service Improvement & Personalization
Cookie Data Session data, preference settings Experience improvement & analytics
Important: 111 VIP will never ask for your password, OTP, or banking PIN over the phone or via message. If you receive such a request, treat it as a scam.
Section 03

How your data is used

111 VIP uses the data it collects solely for the specific purposes listed below. We never use your information beyond those approved purposes.

  • Account management & verification: To complete the registration process, verify your identity, and keep your account secure.
  • Processing financial transactions: For processing deposits, issuing withdrawals, and crediting bonuses to your account.
  • Customer Support Services: To resolve your complaints and inquiries and provide customer support.
  • Security & Fraud Prevention: To detect suspicious activity and protect user accounts.
  • Service Improvement: To analyze user experience for platform improvement and the development of new features.
  • Promotional Communications: To send you bonus offers, updates, and news, subject to your consent.
  • Fulfilling legal obligations: To comply with regulatory authority directives and adhere to anti-money laundering policies.
You can opt out of promotional messages at any time. Do so via your account settings or by contacting our support team.
Section 04

Data Sharing & Third Parties

111 VIP does not sell or commercially share your personal data with third parties. However, in the limited circumstances outlined below, sharing certain information may be required:

  • Payment Providers: Only the minimum necessary information is shared with payment platforms such as bKash, Nagad, and Rocket to process transactions.
  • Technology Service Providers: Shared with hosting, cloud service, and cybersecurity providers for platform operations.
  • Legal authorities: Mandatory disclosure when required by court order, government directive, or money laundering investigation.
  • KYC verification provider: With authorized third-party agencies for identity verification purposes.
All third parties that 111 VIP works with are bound by strict data protection agreements. We ensure they use your information only for the specified purposes.

In the event of a business merger or acquisition, user data may be transferred to the new entity — however, this Privacy Policy will remain in effect and users will be notified in advance.

Section 05

Cookies & tracking technologies

The 111 VIP website and app use cookies and similar tracking technologies. These tools help improve your browsing experience and ensure the platform functions correctly.

  • Essential Cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
  • Functional cookies: To remember your language preference, theme settings, and other personal preferences.
  • Analytics Cookies: Used for site traffic analysis and collecting statistics to improve our services.
  • Security Cookies: To detect fraudulent activity and prevent misuse through multiple accounts.
You can disable cookies through your browser settings. However, doing so may prevent some 111 VIP features from working properly.
Section 06

Data Security Measures

111 VIP protects your data using industry-leading security technologies. Our security infrastructure is continuously monitored around the clock.

  • SSL/TLS encryption: All data transferred between you and our servers is secured with 256-bit encryption.
  • Firewall Protection: Our advanced firewall system completely blocks unauthorized access.
  • Two-Factor Authentication (2FA): Two-factor authentication is available for added security at login.
  • Regular Security Audits: System security is regularly audited by independent third-party experts.
  • Data Masking: Sensitive information such as payment details is masked within the system.
  • Restricted Access: Only authorized personnel can access user data, and all such access is logged.
That said, no data transmission over the internet is 100% secure. Please do your part — use a strong password and never share your login credentials with anyone.
Section 07

Data Retention Period

111 VIP retains your data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

Data Type Retention Period Reason
Account information Duration of active account + 5 years Legal obligations
Transaction Records 7 years Anti-Money Laundering policy
KYC documents 5 years Regulatory Authority Requirements
Cookies & Session Data 30–365 days Service Functionality
Customer Support Records 3 years Service Quality Enhancement

When the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Section 08

Your Rights & Controls

Every registered member of 111 VIP has specific rights over their own data. Stay informed about these rights and reach out to our support team whenever you need assistance.

  • Right to Access Your Data: You may request to see what information we hold about you.
  • Right to Rectification: You may request that any inaccurate information we hold about you be corrected.
  • Right to Erasure: In certain circumstances, you may request deletion of your data — however, some data may need to be retained due to legal obligations.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Data Portability: You may request that your data be provided in a common, portable format.
  • Right to Opt Out of Promotional Communications: You can opt out of marketing messages at any time.
To exercise any of the rights above, email us at [email protected] or reach out via live chat. We aim to respond within 7 business days.
Section 09

Children's Privacy

111 VIP is a platform strictly for adults aged 18 and above. We never knowingly collect data from minors.

Important warning: Providing a false age during registration is a violation of this Privacy Policy and Terms & Conditions. If confirmed, your account will be suspended immediately.

If we become aware that a minor has used our platform or provided personal information, the account will be closed immediately and the associated data deleted. Parents or guardians who suspect this has occurred are encouraged to contact our support team.

Section 10

Privacy Policy Updates

111 VIP reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

  • For significant changes, users will be notified via in-app notification or email.
  • Continued use of the platform after changes have taken effect will be considered acceptance of the updated policy.
  • We recommend reviewing this page regularly to stay up to date with the latest Privacy Policy.
We believe transparency is the foundation of trust. That is why we are committed to explaining the reason and impact of every change in plain, clear language.
Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. The 111 VIP data protection team is ready to assist you with any matter.

Live Chat
Available 24 hours a day, 7 days a week
We typically respond to privacy-related requests within 7 business days. Complex cases may take up to 30 days.

Our 6 core principles for protecting your data

The 111 VIP Privacy Policy is not just words on paper — it is lived out in everything we do every day.

Full Encryption

Every transaction and data exchange is protected by 256-bit SSL encryption. No third party can intercept your information in transit.

Your Data Is Never Sold

111 VIP never sells or rents your personal data. Your information is used solely to provide our services.

Two-Layer Security

Add an extra layer of security to your account with two-factor authentication (2FA). Even if your password is compromised, your account stays protected.

Your controls

You have the full right to view, correct, or request deletion of your personal data. Make changes anytime from your account settings.

Minimal Retention

We keep your data only for as long as necessary. Once the retention period expires, the data is securely deleted or anonymized.

Regular Audits

Our systems are regularly audited by external cybersecurity experts. Any vulnerabilities identified are addressed promptly.

Play Safe, Enjoy with Peace of Mind

Your privacy and data are fully protected at 111 VIP. Register now and start enjoying gaming on a platform you can trust.

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